TicketSystem

TicketSystem is a simple and practical ticket plugin for Minecraft servers that helps players contact staff quickly and gives moderators a clean way to handle requests in-game.

Players can create a ticket with /ac <message>, and online staff members with permission will instantly receive a notification. Staff can accept tickets directly from chat or through the /tickets GUI panel, answer the player through chat, and the ticket will automatically close after the reply is sent.

The plugin is made for servers that need a lightweight support system without complicated setup or external services.

Features

• Create support tickets with /ac
• Instant staff notification when a new ticket appears
• Quick accept button in chat
• Ticket management GUI with /tickets
• Direct chat replies to the player
• Automatic ticket closing after reply
• Reminder system for unanswered tickets
• Auto-release system if a ticket is not handled in time
• One active ticket per player

Use Case

TicketSystem is useful for servers with helpers, moderators, admins, or support teams that need a fast in-game communication channel between players and staff.

It works well for survival, minigame, roleplay, and network-style servers where players need quick access to moderation or support.

Compatibility

• Supports 1.16.5 to 1.21.11
• Built for Spigot/Paper-based servers

Commands

• /ac <message> — create a ticket
• /tickets — open the ticket panel
• /tickets accept <player-uuid> — accept a ticket manually

Permission

• ticketsystem.admin — access to ticket management